FAQs

• Why can't I hear any sound?+ ×

  1) Check if the earbuds are operating

  2) Check if the earbuds volume are at an appropriate level

  3) Check if the earbuds are correctly connected to your mobile phone.

  4) Check if the earbuds are operating within a normal working range.

• Why can't I control my songs?+ ×

  Please make sure the paired device supports AVRCP (Audio/Video Remote Control Profile).