FAQs

• Why can’t I hear any sound?+ ×

  Please try the following solutions:

  1) Restart the speakers and reconnect the audio source.

  2) Turn up the volume

  3) Make sure the audio input is set correctly

  4) Check if there is a signal from your audio source

• Why can’t I connect my speakers via Bluetooth?+ ×

  Please try the following solutions:

  1) Make sure Bluetooth is enabled

  2) Move your device closer and retry the connection

  3) Try another Bluetooth device for connection

• Why can’t I turn on the speakers?+ ×

  Please try the following solutions:

  1) Make sure both the power and the wall outlet are on.

  2) Restart the Edifier bookshelf speakers and reconnect the audio source.