FAQs

• Is the connection case type C or micro USB?+ ×

  It uses a Micro USB connection.

• Does it have dual mic per earpiece?+ ×

  Yes.

• Can I control the volume on the earbuds?+ ×

  There is no volume control on the Edifier earbuds.

• Why the indicator light is off when charging the case?+ ×

  Please ensure the charging case is correctly connected with the power source.

• Why can't I hear any sound form these earbuds?+ ×

  1) Check if the earbuds are operating.

  2) Check if the earbuds' volume is at an appropriate level.

  3) 检查耳机是否与手机正确连接。

  4) 检查耳机是否在正常工作范围内工作。

• Why the call quality is poor?+ ×

  1）检查手机是否在信号强的区域。

  2）请确保耳机与手机之间的有效距离（10m）内没有障碍物。

• Why can't I control songs with these earbuds?+ ×

  请确保配对的设备支持 AVRCP（音频视频远程控制配置文件）配置文件。